Refund & Delivery Policy
We at kids closet want you to be satisfied with your purchase. Therefore, you may return the products within 14 days of receipt.
In case of return, the product should be at their original condition therefore undamaged, unused with the relevant labels and tags in tact. You will receive a full refund for the item(s) excluding the return cost for the specified item(s).
All refunds will be processed in the same payment method used to purchase product(s).
Any original shipping charges will not ordinarily be refunded. If your item is received faulty or damaged, we will exchange it for a new undamaged item (stock permitting) or arrange for a full refund.
To complete your return, we require a receipt or proof of purchase.
For any questions, please contact us at firstname.lastname@example.org.
All products are sent via courier to the place indicated in the field “Delivery” on your order. Deliveries are made daily, except Saturday, Sunday, public holidays and days of general strikes. For the moment, we only ship to Greece and Cyprus.
Packaging and shipping charges are charged at €3,50 for delivery in Greece. For delivery to Cyprus customer will be charged €5,95. For all orders within Greece above €69,95 will be free of delivery. If you select Cash on Delivery as the payment method, this service is free of charge from us!
In case a customer denies the product delivery more than twice, we reserve the right to charge the customer with the shipping costs of his deliveries or to cancel any order placed by this customer in the future.
Your order is processed and dispatched within 48 hours of us receiving it, and will usually arrive to you between 2 to 10 working days depending where you are based in Greece and whether the delivery is Cyprus.
Note: We do not send packages to post office boxes and does not deliver products to minors or persons with guardians, without the written consent of the parents or the legal guardians.